FAQs

Do I get diagnosed with ADHD after 1 appointment?

• Not necessarily (But usually in the second appointment). It depends on the complexity and collateral information provided at the assessment time and if further information would be required to assist with the diagnostic process. 

What do I need to aid the diagnostic process?

• Please complete the pre-assessment form sent and the collateral information requested at the time of booking. It will be beneficial to provide any previous school reports, allied health assessments, or psychologist reports. It will also be helpful to bring a family member along during the appointment for collateral. If they cannot be present for the appointment, you can also provide a supporting letter from your loved ones (1-2 paragraphs) regarding your struggles.
  

Can I see my GP for ongoing follow-up or do I have to continue following up with the clinic?

• This would depend on your GP, personal preference, and geographical location. Your GP can prescribe any treatment recommended by the psychiatrist. Should our psychiatrist recommend stimulants for ADHD, your GP will need to apply for a ‘permit’ to prescribe these, and once they receive this, they can commence prescribing.
  

Do I get diagnosed with ASD after 1 appointment?

• It depends on the complexity and collateral information provided at the assessment time and whether further information would be required to assist with the diagnostic process.
  

How do I get a support letter for school or NDIS?

• You can contact the admin staff or email us to request a support letter. However, generating a support letter will incur an additional fee.
  

How long is the appointment?

• The initial appointment will be an hour. Follow-up appointments can range from 30-45 minutes. 

Do you guys bulk-bill?

• Unfortunately, we are not a bulk-billing service.
  

Who should I go to if I have questions regarding my medications?

• To ensure prompt response, we advise you to contact your GP as your 1st point of contact. 

Is telehealth consultation an option?

• Yes. We do provide telehealth appointments.
  

Can I make an appointment if I reside in another state.

• Yes. We do provide telehealth and face-to-face appointments to clients from other states. However, different states have different requirements regarding restricted prescriptions (such as ADHD medications). We will write back to your GP regarding the recommended medication regime so they can support your ongoing treatment/monitoring.
  

Can I make an appointment if I'm not a resident or do not qualify for any medicare benefits?

• Yes.
  

Please feel free to contact us if you have any other questions not addressed above.